From the app
- Open Torippa and sign in.
- Go to Settings > Account > Delete account.
- Confirm. You may be asked to sign in again for security.
Without the app
If you no longer have the app installed, send an email to torippa-support@aldeanapps.com from the address of your Torippa account, with the subject "Delete my Torippa account". We will delete it within 30 days and reply to confirm.
What is deleted
- Your account, profile and privacy settings.
- Your saved places, notifications, friend connections and friend requests.
- The trips, balances and travel crews you own.
- Your 1:1 chats and their messages, for both participants.
- The users you blocked and the reports you sent.
- Your membership in trips, crews and balances owned by other people.
- The app data stored on your phone.
What may be kept
- Your name may remain in expenses of balances owned by other people, so their totals stay correct.
- Blocks other users made against you and reports about you, to protect the community.
- Copies in our providers' backups and logs are removed on their regular schedule.
Delete some of your data without deleting your account
In the app you can delete at any time:
- Trips you own, with their activities, stays and shared tasks. You can leave trips owned by other people.
- Balances you own, and the expenses you added.
- Saved places on the map.
- Travel crews you own. You can leave crews owned by other people.
- Friends, notifications and blocked users.
- Your profile details (bio, city, photo, birthday and more), from Edit profile.
To delete other data, such as chat messages, send an email to torippa-support@aldeanapps.com from the address of your Torippa account, with the subject "Delete my Torippa data", and tell us what you want deleted. We will do it within 30 days and reply to confirm.
Read the full Privacy Policy.